Wah! SmartDeals — Request account deletion

Effective date: June 12, 2026

This page explains how users of the Wah! SmartDeals app and website (operated by WahSmartDeals LLC) can request deletion of their account and associated personal data. It is provided for store listings (for example, Google Play) and supplements — but does not replace — our Privacy Policy and Terms of Use (see Terms Section 16).

Who can use this process

Customer accounts registered through Wah! SmartDeals may request deletion as described below. If you are a vendor or need help with a business account, deletion is handled through a separate closure process (which may include deal deactivation and wallet settlement); contact us at the email at the bottom of this page so we can verify your identity and proceed in line with our agreements and legal obligations.

How to request deletion (in-app)

  1. Sign in to the Wah! SmartDeals app or website with the account you want removed.
  2. Go to Profile and choose Delete my account.
  3. Review the on-screen summary and confirm the request.

Deletion workflow and timeline

  1. Request. You submit a deletion request from your Profile. Your account stays active for now.
  2. Admin review. A Wah! administrator reviews the request (the app typically reflects status within about 48 hours). We may approve or decline a request — for example, to resolve an open dispute, comply with law, or prevent abuse. If declined, your account remains active.
  3. Confirm. After approval, you return and confirm. Your account is deactivated immediately, and a 30-day grace period begins.
  4. Grace period & reminders. During the 30 days you can still cancel (see below). We send reminders about 23, 5, and 1 day(s) before final deletion.
  5. Final deletion. At the end of the 30 days, an automated process anonymizes your account. After this point the deletion cannot be undone.

How to cancel or reactivate during the grace period

During the 30-day grace period you can restore your account at any time by tapping Cancel & Reactivate in the app, or simply by logging back in with your phone number — either action reactivates your account and stops the deletion. Once the grace period ends and anonymization runs, the account can no longer be recovered.

What happens when deletion completes

Deletion is performed by anonymizing your account — your personal information is removed or replaced, but the underlying record is not hard-deleted, so that required transaction, review, and audit history remains intact.

Removed or anonymizedRetained (anonymized or as required by law)
  • Your name (shown as "Deleted User")
  • Phone number (anonymized; the number is freed, so you may register again later with the same phone)
  • Email (anonymized to a non-real address; not reusable)
  • Profile details and photo
  • Community memberships (removed)
  • Open, unredeemed coupons (cancelled; affected vendors are notified)
  • Wallet balance and promotional credits (forfeited)
  • Reviews — remain visible, attributed to "Deleted User"
  • Redeemed coupons and transaction / payment-reconciliation records — kept up to 7 years for tax, accounting, and audit
  • Support messages and security / audit logs — kept long-term (append-only) for audit, safety, and legal compliance
  • Anything we must keep by law, or to prevent fraud or resolve a dispute

For more detail on retention, see the Privacy Policy (Data retention).

Information already shared with vendors

If you used a service, consultation, or referral deal, the vendor may already have received some of your information (such as your name, contact details, and project details) to deliver that deal. That vendor is an independent party, and deleting your Wah! account does not delete the copy the vendor holds. To have a vendor delete information it received, please contact that vendor directly.

If you cannot access the app

Email admin@wahsmartdeals.com from the email address associated with your account (or describe how we can verify you). Use the subject line Account deletion request and include your registered phone number or email. We will respond with verification and next steps.

Contact

WahSmartDeals LLC
13235 Affirmed Avenue
Frisco, TX 75035
United States
Account deletion and privacy requests: admin@wahsmartdeals.com
General questions: contact@wahsmartdeals.com

Wah! SmartDeals · WahSmartDeals LLC · Customer FAQs